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Subway Bus

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We’re here to help — if you have any questions, just reach out to us and we’ll respond as soon as we can. Please provide as much information as possible.

SPT Head Office Details

Strathclyde Partnership for Transport 131 St Vincent Street Glasgow G2 5JF
Telephone: 0141 332 6811
Opening Hours:

Monday: 08:30 – 16:45
Tuesday: 08:30 – 16:45
Wednesday: 08:30 – 16:45
Thursday: 08:30 – 16:45
Friday: 08:30 – 16:00
Saturday: Closed
Sunday: Closed

If you're not satisfied with a SPT service please visit our complaints page for more information.

Have a Smartcard related question? Our Smartcard team is here to help. 

Address: Buchanan Bus Station, 10 Killermont Street, Glasgow, G2 3NW.
Telephone: 0141 333 3211

NB: When corresponding with us, please quote your date of birth, address, postcode, and current/most recently issued card number.

Opening times: Monday to Friday - 09.00 to 13.00.

*The in-person booth is temporarily closed, in the first instance please contact us by telephone, email or post

The Travel Card Unit is closed on public holidays.

Email or phone 0141 333 3653 (08:00 to 17:00 Monday to Friday)

For property lost on a bus or coach, please contact the relevant operator.

All items lost/found (with the exclusion of perishable items) are sent to the Custodiers Department (Police Scotland):

Support with Home to School Transport enquiries.

Get in touch with one of our Communications team.

Including reporting bus shelter damage and requests for new bus shelters, relocations, removals.


Information and guidance for those undertaking engineering works near Subway sites.

Get in touch with our Engineering team

Our responsibilities and treatment of information

Get in touch with one of our team.

Alternatively, call us on 0141 332 6811.

Need to know more about SPT?

Find out more about SPT

What we are doing

Infrastructure and building projects, including Subway Modernisation.

Find out more

Standards & responsibility

How SPT is run, including our corporate governance manual and policies on freedom of information and the environment.

Find out more

Our services

SPT’s remit and scope, including Glasgow’s Subway, subsidised bus services and ticketing.

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History & background

The political background of SPT and previous incarnations.

Find out more