The station is open 24 hours. The concourse is open between 06:00 to 23:00. CityLink Ticket Office is open 7 days a week from 09:00 to 18:00 for travel information.

Smoking is only permitted outside the bus station. SPT has banned all smoking (including e-cigarettes) from its buildings and premises. Please dispose of butts appropriately and avoid smoking at exits.

For your safety and security CCTV monitoring and recording is in operation.